Patient organisations
 
There are a number of UK organisations which provide invaluable help, information and support to people experiencing health problems. They are also a useful source of information for those caring for others with long-term conditions or for friends and relatives. 
 
Contacting these organisations and getting involved in any activities they arrange can help you to understand and manage your condition (or conditions) better. 
 
Here are the contact details of some of the organisations you may find useful.

Contact details are for information only and are correct at time of going to press. Pfizer is not responsible for the content of external websites.

General 
The Patients Association 
PO Box 935, Harrow, Middlesex, HA1 3YJ.  
Website: www.patients-association.org.uk  
Helpline: 0845 608 4455  
Administration office, including press officers by telephone: 020 8423 9111  
Email: mailbox@patients-association.com 
 
Counsel & Care, for older people, their families and carers Counsel and Care, Twyman House, 16 Bonny Street, London, NW1 9PG  
Website: www.counselandcare.org.uk 
Telephone: 0845 300 7585 - Mon-Fri, 10am-12noon and 2-4pm, except Wednesday afternoons  
Email: advice@counselandcare.org.uk 
 
Arthritis 
Arthritis Care 
18 Stephenson Way, London NW1 2HD. 
Website: www.arthritiscare.org.uk 
Helpline: 0808 800 4050 - Mon-Fri, 12pm-4pm  
Email: info@arthritiscare.org.uk 
Arthritis Care has a number of branches and groups across the UK.  
 
National Rheumatoid Arthritis Society 
Unit B4, Westacott Business Centre, Westacott Way, Littlewick Green, Maidenhead, Berkshire SL6 3RT.  
Website: www.rheumatoid.org.uk  
Helpline: 0800 298 7675 – Mon-Fri, 9.30am – 4.30pm  
Email: enquiries@rheumatoid.org.uk  
 
National Ankylosing Spondylitis Society 
Unit 0.2, One Victoria Villas, Richmond, Surrey, TW9 2GW  
Website: www.nass.co.uk 
Tel: 020 8948 9117  
 
Asthma 
Asthma UK 
Summit House, 70 Wilson Street, London EC2A 2DB.  
Website: www.asthma.org.uk  
Helpline: 08457 01 02 03 - Mon-Fri, 9am-5pm  
Email: info@asthma.org.uk  
 
Back pain 
National Back Pain Association 
16 Elmtree Road, Teddington, Middlesex, TW11 8ST.  
Website: www.backcare.org.uk  
Helpline: 0845 130 2704 (see website for opening hours)  
Email: website@backcare.org.uk 
 
BackCare  
16 Elmtree Road, Teddington, Middlesex, TW11 8ST.  
Website: www.backcare.org.uk  
Helpline: 0845 130 2704 (local rate)  
 
Bladder problems 
The Continence Foundation  
307 Hatton Square, 16 Baldwins Gardens, London ECIN 7RJ.  
Website: www.continence-foundation.org.uk  
Helpline telephone: 0845 345 0165 – Mon – Fri, 9.30am – 1pm  
Email: continence-help@dial.pipex.com  
 
InContact 
SATRA Innovation Park, Rockingham Road, Kettering, Northants, NN16 9JH.  
Website: www.incontact.org  
Telephone: 0870 770 3246 - Mon-Fri, 9am-5pm  
Email: info@incontact.org  
InContact is a leading UK charity committed to helping people with bladder & bowel problems.  
 
Diabetes 
Diabetes UK 
Macleod House, 10 Parkway, London, NW1 7AA.  
Website: www.diabetes.org.uk
Helpline: 0845 120 2960 – Mon-Fri, 9am-5pm  
Email: careline@diabetes.org.uk or info@diabetes.org.uk  
The mission of Diabetes UK is to improve the lives of people with diabetes and work towards a future without diabetes.  
 
Erection problems 
Sexual Dysfunction Association 
Sexual Dysfunction Association, Windmill Place Business Centre, 2-4 Windmill Lane, Southall, Middlesex, UB2 4NJ.  
Website: www.sda.uk.net  
Helpline: 0870 7743571  
Email: info@sda.uk.net  
 
MHF (Men's Health Forum) 
The Men's Health Forum, Tavistock House, Tavistock Square, London, WC1H 9HR.  
Website: www.menshealthforum.org.uk – you can also visit the MHF’s sister site www.malehealth.co.uk  
Telephone: 020 7388 4449  
Email: Use the email service on the website  
 
General pain 
Action on Pain 
20 Necton Road, Little Dunham, PE32 2DN.  
Website: www.action-on-pain.co.uk  
Helpline 0845 603 1593 -Mon to Fri, 9am – 9pm.  
Branches throughout the country offering local support and run by volunteers mostly of whom are living with pain.  
 
Pain Concern  
PO Box 13256, Haddington, EH41 4YD.  
Website: www.painconcern.org.uk  
Tel: 01620 822 572 - Mon to Fri, 9am - 5pm and Friday evening 6.30-7.30pm.  
Scottish-based organisation with a broad range of pain advice and support.  
 
High blood pressure 
Blood Pressure Association 
60 Cranmer Terrace, London, SW17 0QS.  
Website: www.bpassoc.org.uk  
Telephone: 020 8772 4994  
Membership Line: 020 8772 4983  
Email: Use the email service on the website  
The Blood Pressure Association is happy to send out information fact sheets on request free of charge. NB: Please send a large A4 SAE with two 1st class stamps and quote the ref "Pfizer life". Please state clearly which information sheet(s) you require.  
 
British Heart Foundation 
14 Fitzhardinge Street, London, W1H 6DH.  
Website: www.bhf.org.uk  
Heart information line: 08450 70 80 70 – Mon, Tues, Fri, 9am – 5pm. Wed, Thur, 9am – 6pm  
Email: Use the email service on the website.  
 
High cholesterol 
HEART UK  
7 North Road, Maidenhead, Berkshire, SL6 1PE.  
Website: www.heartuk.org.uk  
Helpline: 0845 450 5988  
Email: ask@heartuk.org.uk  
 
Neuropathic pain  
The Neuropathy Trust  
P O Box 26, Nantwich, Cheshire, CW5 5FP  
Website: www.neurocentre.com  
Tel: 01270 611 828  
 
Smoking
Serious quitters
Website: www.seriousquitters.co.uk
Helpline: 0800 00 22 11
Advice on how to commit to quitting for good (in collaboration with QUIT®)

QUIT®
Website: www.quit.org.uk
Helpline: Call the Quit line® 0800 00 22 00 seven days a week 9.00am – 9.00pm
Email: stopsmoking@quit.org.uk for same day reply
Offer friendly help and advice from trained counsellors throughout your quitting process

NHS Stop Smoking Service/NHS Smoking Helpline
Website: www.gosmokefree.co.uk
Helpline: Call 0800 169 0 169 Counsellors available 10 am – 11 pm. Supporting individuals via counselling in group and individual sessions plus the use of medical interventions to break their smoking habit. Counsellors are available who can speak different languages

Ulcerative colitis 
National Association for Colitis and Crohn's Disease (NACC)  
4 Beaumont House, Sutton Road, St Albans, Hertfordshire, AL1 5HH.
Website: www.nacc.org.uk  
Information Line: 0845 130 2233  
NACC-in-Contact Support Line: 0845 130 3344  
Email: Use the email service on the website