Privacy policy

At Pfizer, the company behind Pfizer life, we recognise the importance of protecting the privacy of information collected about our online visitors. We are committed to respecting the privacy of our online visitors. Below we set out how the data that you disclose at this site will be held, what it will be used for, and details of our data protection policy.

We collect personally identifiable information, such as names, addresses, telephone numbers and email addresses only when voluntarily provided by you when you register or otherwise voluntarily submit information to us. Some of the information we collect from you may relate to your health, which we appreciate you may consider as particularly sensitive. We will, of course, only process this information in accordance with this policy or as otherwise agreed to by you.

We may also collect data from you by using “cookies”, which are certain bits of information deposited by this website on a visitor's computer. Cookies are sent back only to the website servers that deposited them when a visitor returns to that site. Cookies can tell us how and when pages in a website are visited and by how many people. With the information we receive through this technology, we hope to improve our sites. In addition, we gather information about you that is automatically collected by our web server, such as your IP address and domain name. We may use this information to customise our offerings, to make information more readily accessible to you, and the website easier for you to use. For more information about cookies, please see the Information Commissioner's website home page.

By opting to join Pfizer life, you agree that we may use the information you have given in the following way:

Your information will be held on a database within the European Economic Area (EEA). Pfizer Limited of Walton Oaks, Dorking Road, Walton on the Hill, Surrey, KT20 7NS, United Kingdom, will collect your data as controller of the database and your details may be accessible to and used by other Pfizer group companies. As Pfizer is a global organisation, your information may be transferred within or outside of the EEA (including to the USA) where privacy laws may be less strict than in the UK. However, we will always employ appropriate technical security measures to protect your personal information and to ensure that it is not accessed by unauthorised persons.

Your information may be used by Pfizer to provide you with printed and/or online publications and/or email communications (if you have consented to receive these communications from us as part of the registration process). These will contain tailored information as part of the Pfizer life programme.

Pfizer may also use your information to send you (including by email) other health-related information which may relate to your condition and/or may be of interest to you, and/or to conduct market research into medical conditions and the usefulness of Pfizer’s health information programmes (if you have consented to receive these communications from us).

Pfizer respects the confidentiality of personal information. Only Pfizer, organisations working with Pfizer in the administration of the above information, and Pfizer group companies will have access to your information. We may use third party processors to conduct research, process data or maintain our website, content, or programmes on our behalf, but your information will not be disclosed to any other third parties such as outside mailing organisations. While it is unlikely, we may be required to disclose your information by a court order or to comply with other legal or regulatory requirements. We will use reasonable efforts to notify you before we do so, unless we are legally restricted from doing so.

Your information will be retained by Pfizer for the period of time that you are registered to one or more of our health-related programmes. You will at any time have the right to access your information, you can request that your information on the Pfizer database is amended, or you can unsubscribe from any programme at any time by writing to us at: Freepost RLZG-JHBZ-GGGY, Pfizer life, East Grinstead, West Sussex, RH19 1EH.

We aim to deal with your request (including unsubscribing you from any programme) within ten working days of its receipt.

This Privacy Policy may be amended by us at any time. Please check this website periodically to inform yourself of any changes.